Tips for a Smooth Ride
- Arrive at the bus stop early.
- Smoking or vaping is not allowed within 20 feet of a bus stop.
- Smoking or vaping is not allowed on the bus.
- Stand back from the curb until the bus makes a complete stop.
- Never run after a bus that is leaving a stop. If the bus has begun its departure, the bus operator cannot stop in the traffic lane to board customers.
- When wheelchair ramp is lowered, please wait for bus operator instructions before boarding.
- Have exact change, TAP card, or your bus pass ready (bus operators do not make change).
- Have your ID ready if you are traveling with a reduced fare pass or cash.
- Have strollers folded up and ready to carry on board. Strollers must be kept out of aisles and exits. Children are not allowed in strollers while on the bus.
- Throw away disposable drinks and trash before boarding the bus. Consumable liquids brought on the bus are to remain in threaded, sealed containers.
- Stay behind the yellow line on the floor behind the driver at all times.
- Please don’t distract the bus operator or other customers with unnecessary conversation, yelling, or causing a commotion on the bus.
- Board the bus in an orderly manner, using handrails for safety.
- Take a seat as quickly as possible after boarding the bus.
- Never stand or sit in any of the bus stairwells.
- Front seats are designated as priority seating for senior citizens or customers with disabilities.
Bus Riding Etiquette
- Listen to all electronic devices with earphones.
- Earphones must be used at a volume that cannot be heard by the bus operator or other customers.
- Open food and drink are not allowed on the bus.
- Foul and abusive language will not be tolerated.
- Unruly behavior will not be tolerated.
- Loud and disturbing noise is prohibited.
- Tampering with buses or bus stops is not allowed.
- All buses and bus stops are non-smoking and nonvaping areas.
- Seating is for customers only. Bags, purses, backpacks,etc. must be kept on laps, not seats.
- Watch small children at all times and never allow them to stand on the seat.
- Service animals shall be allowed on the bus.
- Pets are only allowed on the bus if they are in an enclosed animal carrier.
- Surfboards less than 6 feet may be taken on the bus and shall be kept out of aisles and exits.
- Transporting of recycling materials that are oversized, foul smelling, or contain liquids are not permitted on the bus.
- Hazardous materials may not be brought on board, for example, car batteries or gasoline.
- Carts & other items that are not offensive to other customers or won’t restrict movement on the bus will be permitted when it is safe. These items must be placed in a way that does not interfere with the operation of the vehicle. Items cannot obstruct aisles or exits. You may be asked to fold your cart.
- Fold-up style bicycles, scooters, & strollers are allowed when folded & kept out of aisles & exits.
- Shirts and shoes are required.
Exit the Bus Safely
- Signal that you want off the bus by pulling the cord, or pressing the yellow strips along the side of the bus next to the window.
- Please use the back door to exit whenever possible.
- If you boarded with a bike, be sure to tell the bus operator you’re getting your bike before you get off the bus.
- Always hold the rear door open when leaving, especially for small children. Once released, the doors close automatically.
- After you get off the bus, stand back and wait for the bus to leave before crossing the street.
- All LBT buses have live and recording security cameras designed to improve security on our buses and at our bus stops.
- Our team of dedicated Long Beach Police Transit Enforcement Officers is committed to your safety and security.
- Please notify your bus operator or contact LBT Customer Service at (562) 591-2301 if you have any concerns, comments, or suggestions. Need Extra Room for your Small Cart?
- We now have extra room for your small cart, walker, suitcase, or stroller on all CNG buses.
- Simply pull the lever out and pull up the seats in the second forward-facing row on the bus operator’s side.